There are a few different things that can cause this issue.  Start by checking that the needle is inserted into the machine in the proper orientation.  Turning the hand wheel the wrong direction can also cause this scenario.  Always turn the hand wheel towards the front.  If the issue persists after checking both of these, your machine might be out of time.  This will require more major work, and is a great time to take advantage of our offer for a free service estimate.

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